This is a qualification designed for candidates who work in an office environment or are involved in management of staff. This qualification recognises the existing level of competence already delivered within the job role.

NVQ in Management are work based learning qualifications designed to recognise the skills of management level staff.

The qualification is to ensure the understanding and operational requirements of management level operative.

The candidate is required to complete all four Core Units:

Unit 1: Manage your own resources and professional development
Unit 2: Provide leadership in your area of responsibility
Unit 3: Allocate and monitor the progress and quality of work in your area of responsibility
Unit 4: Ensure health and safety requirements are met in your area of responsibility

Optional Units:

Unit 5: Promote equality of opportunity and diversity in your area of responsibility
Unit 6: Encourage innovation in your area of responsibility
Unit 7: Plan change
Unit 8: Implement change
Unit 9: Develop productive working relationships with colleagues
Unit 10: Recruit, select and keep colleagues
Unit 11: Provide learning opportunities for colleagues
Unit 12: Manage a budget
Unit 13: Manage a project
Unit 14: Monitor and solve customer service problems
Unit 15: Work with others to improve customer service

Delivery & Assessment process »»